Reach the Xylento team directly.
One inbox, read by real people — no ticket system, no auto-responder. We respond to every message.
General questions
Anything about Xylento, how review works, or the platform itself: team@xylento.com.
Application in progress
If you've already submitted an application, the fastest way to reach us is the private message thread in your dashboard — your reviewer sees those directly. You're welcome to email instead; just include your Application ID (the XYL-XXXX-XXXX code from your confirmation) so we can find your application quickly.
Before you apply
Most questions about eligibility, fees, and what happens after you submit are answered in the FAQ and how it works guide. If yours isn't covered there, email us — we're happy to help before you commit to applying.
Security or privacy concerns
To report a security issue or ask about how your data is handled, see our security page and Privacy Policy, or email team@xylento.com directly.
Response time
We're a small team reviewing applications on a rolling basis, so replies aren't instant — but every message gets a real, personal response.